Technical Sales Engineer

Posted 14 November 2022
Salary £45000 - £55000 per annum + plus benefits
LocationCity of London
Job type Fixed Term Contract
Discipline Sales
ReferenceBH554785_1668431594
Contact NameMarkJames Search

Job description

My client, a global thought-leader in AI and Robotic technology, are currently hiring for a Technical Sales Engineer to join their fast-growing team in the UK. You'll be responsible to deal with technical questions and issues of all types, perform on-site customer deployments and conduct product trainings and assist with technical qualifications of new products.

Responsibilities:

  • Be a technical expert for all products
  • Support the Sales team on an " on standby" basis
  • Provide pre-sales and post-sales technical support - remotely, or in-person for some customers, mainly in UK but also in other EMEA regions as required
  • Perform on-site technical troubleshooting and proceed to execute your solution
  • Work comfortably with team members of various levels within a customer's organsiation
  • Coordinate software updates and partner technical communications as required
  • For existing and new products:
  • assist with proof-of-concept testing at customer sites
  • handle product-level documentation and loading information on company website
  • handle product-related queries and escalate as required with Japan HQ

Experience and Qualifications:

  • Previous technical work expertise: proven ability to quickly assess technical issues and recommend solutions
  • Technical education, engineering degree or equivalent preferred
  • Technical communication: ability to rapidly explain technical issues in an understandable manner to non-technical colleagues and partners
  • Flexible to travel (mainly in the UK) to customer and partner sites
  • Flexible to work extended hours on customer sites

This is an immediate start, on a 12 month fixed term contract, position with possibility to extend and/or become permanent (although this is not guaranteed) and is home-based although some travel to the London office and to clients will be required.

My client offers an excellent remuneration package.

Please apply online to be considered.