Success Account Manager Administrator

Posted 02 November 2022
Salary £125 - £175 per day
Job type Contract
Discipline Operations
Contact NameMarkJames Search

Job description

Our client, a global enterprise technology company, based in Reading, is currently hiring for a Success Account Manager Administrator to drive best customer experience and assure revenue retention through long-term relationships with clients as well as assist Success Account Managers in processing customer requests, internal operations and project work.


  • Support the SAM team in processing customer requests related to contract changes (transfers, renewals etc.) as well as account level changes (name, address etc.)
  • Assist with the backlog of internal system related activities (data mapping and cleansing).
  • Contact customers for additional information related to tasks and projects assigned.
  • Actively cooperate with related stakeholders and teams across the organisation.


  • Knowledge and experience related to Salesforce, 1ERP and similar environments (mandatory)
  • 1+ years experience.
  • Fluent written and verbal communication in English is required (mandatory), additional written and communication skills in another European language are preferred.
  • Excellent communication, listening and troubleshooting skills.
  • Well-developed time management and prioritisation skills.
  • General understanding about IOT products and solutions.
  • Methodical and conscientious documentation skills.

This is a full-time, contract position for an initial period of 12 months with the potential to extend and/or become permanent (although this is not guaranteed).

Please apply online to be considered.