Our client, a global enterprise technology company, based in Reading, is currently hiring for Success Account Management (SAM) Admin to process customer requests as well as internal operations and project work.
- Support the SAM team in processing customer requests related to contract changes (transfers, renewals etc.) as well as account level changes (name, address etc.)
- Assist with the backlog of internal system related activities (data mapping and cleansing).
- Contact customers for additional information related to tasks and projects assigned.
- Actively cooperate with related stakeholders and teams across the organisation.
- Knowledge and experience related to Sales force, 1ERP and similar environments
- Fluent written and verbal communication in English is required, additional written and communication skills in another European language are preferred
- Excellent communication, listening and troubleshooting skills;
- General understanding about IOT products and solutions;
- Methodical and conscientious documentation skills;
This is a full time, hybrid role for initial of 6 months that can be extended and/or become permanent (although it cannot be guaranteed).
Please apply online to be considered.