Success Account Management (SAM) Admin

Posted 05 June 2023
Salary £20 - £24 per hour
Job type Contract
Discipline Operations
Contact NameMarkJames Search

Job description

Our client, a global enterprise technology company, based in Reading, is currently hiring for Success Account Management (SAM) Admin to process customer requests as well as internal operations and project work.


  • Support the SAM team in processing customer requests related to contract changes (transfers, renewals etc.) as well as account level changes (name, address etc.)
  • Assist with the backlog of internal system related activities (data mapping and cleansing).
  • Contact customers for additional information related to tasks and projects assigned.
  • Actively cooperate with related stakeholders and teams across the organisation.


  • Knowledge and experience related to Sales force, 1ERP and similar environments
  • Fluent written and verbal communication in English is required, additional written and communication skills in another European language are preferred
  • Excellent communication, listening and troubleshooting skills;
  • General understanding about IOT products and solutions;
  • Methodical and conscientious documentation skills;

This is a full time, hybrid role for initial of 6 months that can be extended and/or become permanent (although it cannot be guaranteed).

Please apply online to be considered.