Salesforce Administrator

Posted 28 March 2024
Salary £50000 - £60000 per annum
LocationCambridge
Job type Permanent
Discipline Technology
ReferenceBBBH8340_1711699918
Contact NameKim Bennett

Job description

Our client, a rapidly expanding technology ompany specialisng in the defence sector, are hiring for a Salesforce Administrator to lead their CRM transition from Salesforce to HubSpot. You will play a pivotal role in the seamless transfer and mangement of CRM data.

Responsibilities

CRM Migration

  • Lead the migration of all data (contact, company, asset register, warranty, pricing, part numbers, quote calculators, entitlements) from Salesforce to HubSpot, ensuring a smooth and accurate transfer.
  • Collaborate with cross-functional teams to understand data dependencies and business requirements.
  • Implement best practices to maintain data integrity throughout the migration process.

Data Segmentation and Cleaning

  • Develop and implement a data segmentation strategy within HubSpot to enhance targeted marketing efforts.
  • Execute data cleansing activities to ensure the accuracy and completeness of information.
  • Work closely with stakeholders to identify and address data quality issues promptly.

System Optimisation

  • Continuously optimize HubSpot to meet evolving business needs and improve user experience.
  • Implement automation processes to streamline CRM operations and enhance overall efficiency.
  • Provide training and support to team members to maximize the utilization of HubSpot's capabilities

Requirements

  • Detailed and forensic knowledge of using SalesForce
  • Familiarity or willingness to embrace and use HubSpot (CMS Enterprise, HubDB, Marketing Pro, Sales Pro, Service Pro
  • Proven knowledge of resolving errors, picklist faults, duplication rules, merging accounts and contact
  • Demonstrated success in leading CRM data migrations, ensuring data accuracy and completenes
  • Strong understanding of data segmentation strategies and data cleansing best practice
  • Experience in optimizing CRM systems for efficiency and user experienc
  • Familiarity with email marketing and campaign management within a CRM platform.
  • Excellent communication and collaboration skills with the ability to work cross-functionally.
  • Demonstrable commercial judgment, attention to detail, and analytical correctness

This is a full-time position, working Monday to Friday. This role will be working from the Cambridge office 2/3 days a week with the rest being worked from home.

Please apply online to be considered.