Credit Control Specialist

Posted 13 December 2022
Salary £12 - £14 per hour
Job type Contract
Discipline Finance
Contact NameMarkJames Search

Job description

Our client, a leading international evens, digital services and academic knowledge group, is currently hiring for a Credit Control Specialist to collect all monies owing to client within collections policies and procedures to ensure that collection targets are met.


  • Ensuring customer portal is highlighted to customers when contacted
  • Collect monies owing from customers who have exceeded credit limits or terms to minimise bad debts
  • Build close internal and external relationships with Sales and customers
  • Responsible for ensuring all customer contact notes are entered and updated into SAP or appropriate system
  • Manage the outstanding sales balances falling due and contact customers to obtain payment before the event start date if applicable to your division
  • To resolve queries in a timely fashion and collect aged debt with a view to minimising bad debt provision
  • Provide/complete necessary documentation to customers to ensure the payment can be processed (vendor request forms, W9, W8, residency forms, tax exempt certificates, withholding tax certificates, etc.)


  • Good knowledge and understanding of customer operations processes
  • Knowledge of best practice in customer service operations
  • A good knowledge of SAP system
  • Recognised qualification preferable
  • Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
  • Proficient skills in Excel, Word and Outlook are essential
  • Excellent customer service skills
  • Good time management skills

This is a full time, Contract position for an initial period of 4 months with the option to extend and/or become permanent (although this is not guaranteed).

Please apply online for consideration.