Account Manager - Perth, Reading or Cardiff Office 2 days pw, the rest working from home - £14.02 ph - 3-month contract likely to extend

I am working for a large energy company to recruit an Account Manager working in the Billing team. This role includes working on Managing customer billing work flow, admin work, answering customer emails and the occasional customer telephone call.

No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.

Responsibilities:

• Managing customer billing work flow
• Administrative tasks
• Answering customer emails
• Answering customer calls

Key skills:

• Previous experience in call centre environments
• Superb customer services & communication skills
• Good IT skills (especially Excel)
• Personable and engaging
• "Treating Customers Fairly"

If you are available for a contract and have experience working in a customer contact centre environment then please do not hesitate to apply!