The future job holder will be responsible for the complete strategic support of key accounts in USA. The KAM builds partnership relationships with his customers and penetrates them at all levels. From the technical departments to strategic purchasing to the top management level. The KAM is able to understand the internal processes and requirements of his customers and will become part of the development process through his consistently consultative and solution-orientated sales approach.
As a reliable partner, KAM is part of the development process for its customers' products.
The KAM is the point of contact for its customers from A to Z, from determining the status quo and defining white papers to developing customized products, delivery, supply chains and invoice tracking. He/she is equipped with a solid technical understanding but is characterized by his/her commercial skills and communicates and coordinates the internal and external departments.
Through their ability to activate and switch between hunter and farmer mode at the right time, the position holder also expands their customers on a global level, recognizes opportunities to get involved in projects at an early stage and is also able to identify and target new business opportunities in the area of new customer acquisition.