Customer Service Administrator

Posted 02 August 2023
Salary £13 - £15 per hour
Job type Contract
Discipline Operations
Contact NameKim Bennett

Job description

Our client, a leading technology company specialising in ticketing and guest experiences is looking for multiple Customer Service Administrators as part of a 3-month contract at their office based in Twyford. You will maintain and build outstanding lines of communication with clients and internal members of staff.


  • Deliver exceptional service to European clients using an eCommerce ticketing suite
  • Maintaining and building outstanding lines of communication with clients and colleagues internally
  • Resolving service desk items within agreed SLA's
  • Diagnose and troubleshoot complex technical challenges across multiple applications
  • Managing client's expectations
  • Effectively communicate progress and project status updates to clients and the client success team


  • Strong verbal and written communication skills
  • Ability to work well in a team
  • Exceptional organisation skills
  • Able to communicate effectively to a variety of audiences
  • Theme Park or leisure industry experience would be an advantage but is not essential

This is a full-time position working 9am-5.30pm Monday to Friday from our client's office in Twyford. This is a contract position lasting 3 months. You must be available to start from 14th August 2023.

Please apply online for consideration.