Our client, a leading technology company specialising in ticketing and guest experiences is looking for multiple Client Solutions Specialists as part of a 5 week contract (intially) at their office based in Twyford. You will maintain and build outstanding lines of communication with clients and internal members of staff.

Responsibilities

• Deliver exceptional service to European clients using an eCommerce ticketing suite
• Maintaining and building outstanding lines of communication with clients and colleagues internally
• Resolving service desk items within agreed SLA's
• Diagnose and troubleshoot complex technical challenges across multiple applications
• Managing client's expectations
• Effectively communicate progress and project status updates to clients and the client success team

Requirements

• Strong verbal and written communication skills
• Ability to work well in a team
• Exceptional organisation skills
• Able to communicate effectively to a variety of audiences
• Theme Park or leisure industry experience would be an advantage but is not essential

This is a full-time position working 9am-5.30pm Monday to Friday from our client's office in Twyford. This is a contract position for a minimum of 5 weeks but with the high possibility of being extended or potentially made permanent.

Please apply online for consideration.