Our client, a not-for-profit regulatory organisation, are currently hiring for an Administrator for intially a temporary position however there is a chance to go permanent.

Responsibilities

• Answer all inbound calls politely and professionally whilst logging the details accurately into Salesforce.com
• Ensure prompt resolution of complaints with a strong focus on customer retention
• Assisting credit control with outstanding debts by way of query resolution
• Support the Administration Coordinator in ad hoc projects
• Build strong relationships with both external and internal customers

Requirements

• Previous experience using Salesforce is beneficial but not essential
• Good telephone manner and interpersonal skills
• Ability to work on own initiative in a high-pressure environment
• Excellent attention to detail

This is an immediate start ongoing contract, working Monday to Friday 8.30am till 5pm paying £10.33 an hour. This role will initially be 5 days in the office however there will be an option to work 2 days a week from home once training has been completed.

Please apply online to be considered.