2nd Line Support Engineer
Daily Rate £170
Contract length : 36 months
Various locations : Bracknell or Birmingham

Job Description: The 2nd Line Support Engineer will play a crucial role in the 24x7 (365 days) support of the SDWAN Service Team. This position requires participation in a shift pattern to ensure continuous coverage. The primary focus is on providing support for both network and server-related issues within the SDWAN environment. The engineer is expected to have in-depth knowledge of configuring and tuning various technologies, including Juniper SRX platform, BGP, IPSEC, MPLS, PKI, and SDWAN.

Responsibilities:

• Provide comprehensive support for SDWAN Services, including network and server tasks.
• Collaborate with the existing SDWAN Service Team to address issues effectively.

Technical Expertise:

• Demonstrate expertise in configuring and tuning the Juniper SRX platform with a strong focus on Junos and various SRX platforms.
• In-depth knowledge of BGP, encompassing policy-based routing, attribute manipulation, load balancing techniques, and troubleshooting.
• Proficiency in configuring and troubleshooting IPSEC VPNs, including familiarity with related problem-solving.
• Extensive experience in MPLS configuration and troubleshooting.
• Knowledge of PKI infrastructure elements and familiarity with certificate-based VPN authentication

Qualifications:

• Proven experience as a Network Engineer, with a focus on SDWAN Services.
• In-depth knowledge and practical experience with Juniper SRX platform, BGP, IPSEC, MPLS, PKI, and SDWAN.
• Comprehensive understanding of Junos, SRX platforms, and strong command line interface (CLI) exposure.
• Proficient in routing and switching with a focus on BGP configuration and troubleshooting.
• Familiarity with MPLS configuration and troubleshooting.
• Knowledge of PKI infrastructure elements and certificate-based VPN authentication.

Desirable Skills:

• Ability to work within a 24x7 shift pattern, including weekends and holidays.
• Effective communication skills and the ability to collaborate within a team.
• Strong troubleshooting skills and the ability to address issues promptly.
• Willingness to perform both network and server tasks as required.

Working Pattern:

• Shifts: The role requires participation in a 24x7 (365 days) shift pattern.

This position offers a challenging and dynamic environment for individuals with a strong technical background in SDWAN Services, network engineering, and server support. The successful candidate will contribute to the seamless operation of critical network and server infrastructure in a high-availability environment.