Our client is a worldwide market leader in Test, Measurement and Monitoring Products, is currently recruiting for a Service Technician to join their growing team in cologne-Germany and works closely with colleagues in Customer Support, Application Support and Sales to provide fast and high-quality support to our client customers in Europe, Middle East and Africa.

Responsibilities

• Service Technician tasks and Back-up for Team Lead
• In-house repair of measurement instruments (board and part level)
• In-house calibration of measurement instruments (automated and manually)
• Comply to the company Quality Management per ISO 17025 accreditation
• Prepare and issue calibration protocols
• Enter and update service information in service system
• Spoken and written interaction with customers to give support and provide solutions
• Maintain and control calibration equipment for on-site and in-house calibrations
• Assists with and or applies individual and group root cause analysis, participates in the development of or proposes potential solutions, serves as role model for the Team to implement strategies
• Ability to effectively communicate with associates and colleagues
• Participates as a key source in the development of productivity tools and processes
• Provides training and guidance to other team members
• Excellent verbal and written communications skills
• Self-motivated, driven and flexible, able to motivate others

Requirements

• Skilled technician or engineer (Electronic / Electrical Engineering / Computer)
• At least 5 years practical experience as a service technician
• Enhanced skills in electronics and IT
• Enhanced skills in software (MS Windows, MS Office, MetCAL optional)
• Professional communication skills (spoken and written)
• Professional language skills in German and English (fluent spoken and written)
• Organization and Time-Management

This is a full-time position, Monday to Friday.

Our client offers a competitive salary package, and excellent career progression prospects.

Please apply online to be considered·