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Our client is looking to hire a motivated individual as a Level 2 Technical Engineer.
- 2+ Years of advanced MSP experience
- Must be a great communicator.
- Great troubleshooting skills
- Organized & Consistent
- Team Player
- Process-driven individual
- Very proficient in Azure, o365, PowerShell windows server & desktop, SonicWALL
- Handle technical escalations.
- Ability to work under stressful circumstances and deadline pressure.
- Explore new technologies.
- Ability to communicate effectively across individuals, departments, and external parties.
- Ability to collaborate across members of the same team and cross-functional teams alike.
- Plans and directs projects to meet customer requirements by facilitating requirements gathering processes, defining project scope and goals; Set clear expectations, resource requirements, risk mitigation plans, Manage project team members.