Digital Research & Panel Manager

Posted 20 June 2022
Salary£20 - £27 per hour
LocationLondon
Job type Contract
DisciplineDigital
Reference643643_1655812271
Contact NameMarkJames Search

Job description

Our Client, a business intelligence and exhibitions group, is currently hiring a Digital Fieldwork & Panel Manager to develop and manage UK & International panel along with supporting recruitment for fieldwork, working with research assistants, research managers, fieldwork agencies, and internal stakeholders on a daily basis, ensuring that the data collection for digital trackers and ad hoc research projects is executed to the highest of standards and to agreed deadlines.

Responsibilities:

  • Managing a team of Digital Research Assistants
  • Setting up the quarterly fieldwork and data collection schedules and ensuring the schedule is updated daily to ensure all deadlines are met
  • Negotiating rates and fees with external agencies and recruitment platforms and provide costs to the research and sales teams
  • Maintain continuous communication and updates between the Field team and research team
  • Ensure mystery shoppers are invoiced

Requirements:

  • Experience in market research project or fieldwork management, with international fieldwork experience, financial services, technology, and/or user experience research being a strong advantage
  • Minimum of 4 years experience in market research project or fieldwork management, with international fieldwork experience, financial services, technology, and/or user experience research being a strong advantage
  • Minimum of 1-2 years experience in managing online, customer or participant panels
  • Line management and team management experience is preferred
  • Skilled in usage of Excel and project management platforms, with strong numeracy
  • Comfortable and adaptive with using digital technology and devices
  • Strong project management skills with a capacity to drive through business improvement

To apply, please submit a copy of your CV with a short covering letter and your remuneration expectations. You must have the right to work in the UK to be considered for this role.

This is a full-time, contract position for an initial period of 6 months with the potential to extend and/or become permanent (although this is not guaranteed).

This role is Hybrid - with requirement to be in London office 2-3 times a month.

Please apply online to be considered.