Our Client, a multinational energy company, is currently hiring a Telephone Customer Service Advisor to support customers ranging from both inbound or outbound telephony, to supporting customers via email and website communications.

Responsibilities:

• Listen to customers concerns, issues and questions.
• Resolve customers concerns and answer customers questions to your best ability.
• Maintain a positive attitude and calmly respond to customers complaints.

Requirements:

• Previous experience in call centre environments.
• Superb customer services & communication skills.
• Good IT skills (especially Excel).
• Personable and engaging.

This is a full time, 8 month contract role with a possibility to extend and/or become permanent (although this is not guaranteed).

Please apply online for consideration.