Application Engineer

Posted 11 June 2022
SalaryNegotiable
LocationCologne
Job type Permanent
DisciplineSoftware Engineering
ReferenceRef:145362_1654958112
Contact NameMarkJames Search

Job description

Our client is a worldwide market leader in Test, Measurement and Monitoring Products, is currently recruiting looking for an Application Engineer with a strong technical background, customer-obsessed mindset, and experience with Test & Measurement equipment, based in Cologne-Germany.

Responsibilities

  • Deliver technical support to customers in the EMEA region related to the company products and applications.
  • Accurately document customer information and a detailed problem/issue description of all support requests in a CRM system.
  • Track open requests and keep requests current and complete
  • Work with other departments and internal teams to assure prompt and professional resolution of customer requests
  • Maintain current knowledge of all product offerings and support procedures to provide accurate solutions to customers
  • Develop basic remote-control script examples
  • Train new hires as well as channel partners on product features and applications on an ongoing Basis

Requirements

  • Technical Degree in Electronic Engineering / Physics or similar field
  • Have at least 2 years of working experienced in the related industry (Test and Measurement industry will be preferred)
  • Willingness to work with customers
  • Excellent communication and presentation skills
  • Good problem-solving skills
  • Experience developing scripts in any one of these languages: Python, C++, C#, Matlab LabView or similar languages
  • Ability to work independently and with little supervision
  • Fluency in German and in English (knowledge of any additional language would be a plus!)

Our client offers a competitive salary package, and excellent career progression prospects.

Please apply online to be considered·