Operations Specialist - Post Completion Onboarding

Posted on 09/06/2021
Ref #1658
  • £25000 - £28000 per annum + Excellent Benefits
  • Fleet, Hampshire
  • Financial Services

Our client within the Financial Services sector, is currently hiring for an Operations Specialist - Post Completion Onboarding to effectively manage the successful onboarding activity of post completion loans.

Responsibilities

  • Complete all post completion onboarding checks
  • Issue new customer welcome letter
  • Complete initial welcome call
  • Provide a prompt and comprehensive telephone response to all new customer queries
  • Provide a prompt reply to all written customer correspondence
  • Check the accuracy of all legal documents and deal with any discrepancies or non-conformity
  • Chase solicitors and customers as required

Requirements

  • A mortgage lending and/or servicing background
  • Self-motivated and driven to achieve results
  • Driven to provide excellent customer outcomes
  • Ability to work on own initiative and as a member of the team
  • Excellent interpersonal, communication and telephone skills
  • CeMAP desirable

This is a full time, permanent position working Monday-Friday. The team are all working remotely at the moment however once government guidelines change this position will be working 5 days a week at their offices based in Fleet.

Our client offers an excellent remuneration package and excellent career progression prospects.

Please apply online to be considered

Posted By
MarkJames Search